Upgrading or downgrading from existing package
By clicking on "Upgrade or downgrade" in the control panel you will come to the most comprehensive and critical part of the control panel: Here, there is the possibility to open and close all of the functions that are accessible on the servers, from the addition of a point-to domain to the set-up of a complete on-line shop solution with one mouse click.The initial screen display shows an overview of the current solution as well as any upgrade or downgrade options, as well as links that make it possible to view more details about the individual options. One example (all prices are fictitious):
Here, the basic package you have chosen is displayed (a Pro Planet on this example), the monthly price for this basic package, the monthly price for the selected upgrades, the total monthly prices as well as how you have chosen to be invoiced. By clicking on "Show details" you will be shown an overview of the contents of the basic package, the selected upgrades and any additional opportunities to upgrade or downgrade.
If we, for example, wish to add the option to have an additional 5 point-to domains, a click on “Add” by the bottom field , "Parking", will lead to this screen display:
The overview shows the financial consequences for the upgrade as well as any upgrades that can be removed again. If you would like to carry out the upgrade, this is done by clicking on the link "Upgrading, including this block", while a click on "Back to overview" retains the current configuration. If you have chosen to upgrade you will be presented with yet another screen display, where you are asked to finally confirm the upgrade.
Similarly, you can cancel an existing upgrade package; following a click on “Cancel” you will ask to finally confirm the downgrade, after which it will be carried out.
Back to the first page (Upgrade or downgrade) there are a few additional options in this case (the list depends upon the current package): Instead of changing the current package solution you can choose to upgrade or downgrade to a completely different package, for example, if the need for functionality has changed significantly. Click on "Compare" in order to receive a table that compares the functionality of the current package solution with the functionality of the alternatives.
With a click on “Up/downgrade this package” you will receive an overview of the consequences of the desired change, you should read through these THOROUGHLY, not lease if you are in the process of performing a downgrade! If you select “Yes” to perform the change it will be carried out at one and any deselected functions will be deleted.
THIS MEANS THAT YOU WILL LOSE ANY DATA THAT WAS DEPENDENT UPON THE DESELECTED FUNCTIONS! THIS DATA IS IMMEDIATELY DELETED WHEN YOU CLICK ON “YES” AND CONFIRM THE DOWNGRADE.
In the example shown, one can choose to downgrade to a Mail Planet, a choice that means that a multitude of functions are removed and all of the data deleted, this includes, among other things, WebPages, databases (including any data) and statistical data for the WebPages. You should, therefore, be COMPLETELY sure that you have copied that data you wish to save for future use before you click on the “Yes” button.