Shipping per zone/country
OpenBizBox is a webshop solution for international e-commerce. Shipping costs differ from country to country. That is why it is important to have the possibility to set different shipping costs for each country or zone.
You decide whether you would like to offer a flat fee for each country, regardless of size and weight (shipping module: "Flat Rate"), or if the shipping costs should be in proportion to weight AND shipping zone (shipping module: "State/Country/ and Weight").
Flat Rate
Go to "Shipping" > "Shipping Methods". You can edit the module "Flat Rate", by clicking on it first and afterwards on "Edit" (or first on "Enable Module" if it is disabled).
You have the possibility to change the title that your customers see, from "Flat Rate" to e.g. "Shipping costs, inland". This can be done in the first fields, for the different languages you have enabled in your shop.
In the field "Shipping Zone" you choose the zone for which the price that you enter into the field "Shipping Cost" should apply. If you don't choose a shipping zone, the price will apply for all customers, regardless of their shipping address.
In our example in the picture an inland customer would have to pay 2,00 Euro per order, regardless of the orders's size and weight.
If you would like to set up a flat fee for further countries and zones, you can copy the module. To do this you click on the module first and afterwards on "Copy". Afterwards you can change the title.
Furthermore, you have the possibility to define countries and zones yourself. In the next paragraph you will learn how to do this.
Definitions of zones and shipping methods
Go to "Configuration" > "Localization" > "Zones". These modules are connected to the shipping modules, which you can set up via "Shipping" > "Shipping Methods".
Now there are the following options:
1. Editing an existing zonemodule
You can edit an existing module by clicking on it first and afterwards on "Edit", "Delete" or "Details".
”Edit”: Here you can edit the name and the description of the module.
”Delete”: This deletes the complete module
”Details”: Here you can see, which zones there are connected to this module. You can delete and add zones and and edit existing ones. If you want to edit one of the modules' zones you can click on it first and afterwars on "Edit". If you for example edit the zone "United Kingdom"" you can decide whether all regions should be included or if you would like to divide the zone into different regions.
2. Adding a new zone module
Click on "Insert".
Choose a name and description for the module.
Click on "Insert".
Click on the new module and follow the procedure described above.
Creating and editing countries
Go to "Configuration" > "Localization" > "Countries".
Here you have the following options:
1. Editing existing countries
You can edit existing countries by clicking on them first and afterwards on "Edit" (or „Delete“ if you want to delete a country). Then you have the possibility to change the name, ISO code and address format for this country.
2. Creating a new country
Click on "New Country".
Enter name and ISO code of the country. Afterwards, choose an address format, that is the format of the customer's address on e.g. invoices, if the customer is from this country.
Click on "Insert".
How to connect states and areas to a country, you can learn in the following paragraph.
Creating states and areas and connecting them to countries
There are allocated different states and areas to the countries and these can be edited via "Configuration" > "Localization" > "States and Areas".
1. Editing existing states and areas
If you for example would like to edit the zones of the United Kingdom, you find United Kingdom in the list (by using the dropdown menu you can switch to the pages more quickly) and click on the zone you would like to edit. After you have edited it you click on "Update".
2. Creating states and areas
Click on "New zone".
Choose a name and the zone code of the zone.
Choose a country from the dropdown menu which you would like to connect to this zone.
Click on "Insert".
State/Country and Weight
Go to "Shipping" > "Shipping Methods". Here you can edit the module "State/Country and Weight", by clicking on it first and afterwards on "Edit".
For setting this module up for different zones you don't have to copy the module like you do in connection with "Flat rate". Instead, you can directly in the module choose how many zones you would like to set up for this shipping method.
At "Number of zones" you enter a number which represents the amount of countries for which you would like to set up the shipping costs in this shipping module.