Download of files doesn't work with Internet Explorer 6
If you have files or similar things for download on a website, there can be a download problem with some users who use Internet Explorer 6 - the download hangs immediately before the question on where to save the file. The download will work fine from other browsers (Netscape, Opera, etc.).
The problem is that IE 6 in all its wisdom doesn't listen to the web server when it has to download files - it 'guesses' what type the file is and ignores the HTTP header information that the web server sends with all the necessary information.
Therefore it is a problem with IE 6 that it doesn't understand that mod_gzip is in use on the web server (compression of websites before sending), which leads to the problem that the browser doesn't see that the web server sends a ready message - it simply doesn't uncompress the message and therefore the 'ready' is never registered in the browser.
The solution is very simply to deactivate the compression for the particular website - please contact support to get this done.